As a Collections Specialist, you will perform any task related to maximizing collections and minimizing bad debt risk.Key ResponsibilitiesReviewing open accounts for collection effortsConduct collection calls to collect Accounts ReceivablesMail correspondence to customers to encourage payment of overdue receivablesNegotiate customer disputes to resolution and documents root causeDevelop relationships with internal/external customersMaintain accurate collection filesIdentify issues attributing to account delinquency and discuss them with the Credit ManagerReview and monitor assigned accounts and all applicable collection reportsProvide timely follow-up on payment arrangementsParticipate in process improvement projects, and support other management directives as prescribedQualificationsBe native in French, high level of English and good level of SpanishEffective business writing and professional communication skillsDemonstrated effective customer service skills, preferably 1-2 years' experience in collections, including interaction with a large customer baseStrong communication,
problem solving and analytical skillsAccounts Receivable knowledge/experience is a plusDetail orientedKnowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, RIBA, ChecksAssertive and able to negotiate with business sales reps and interface with senior managementSelf-starter, able to work individuallyHow we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Adaptable Fridays. Schedules may vary by location.About us:PPG: WE PROTECT AND BEAUTIFY THE WORLDThrough leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.
📌 Credit Collection Specialist (Barcelona)
🏢 Ppg Industries
📍 Barcelona
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