Key Responsibilities

- Coordinate and supervise the daily activities of the Cash Register team.
- Ensure accurate reconciliation of payment methods and cash register transactions.
- Monitor operational performance and ensure compliance with established procedures and controls.
- Organize workloads and priorities according to operational requirements.
- Support the resolution of complex incidents and operational escalations.
- Ensure proper execution of month-end and year-end closing activities related to cash register operations.
- Analyze operational risks, account discrepancies, and reconciliation issues.
- Support process improvements, standardization initiatives, and automation opportunities.
- Maintain operational documentation and ensure compliance with company policies and procedures.
- Ensure business continuity and service quality across all supported partners and countries.

Leadership Responsibilities

- Lead, motivate, and develop team members.
- Organize resource allocation and workload distribution.
- Provide regular coaching, feedback, and performance guidance.
- Support onboarding and training activities.
- Promote knowledge sharing and collaboration within the team.
- Escalate operational risks and capacity constraints when necessary.
- Foster a culture of accountability, continuous improvement, and customer orientation.

Key Stakeholders

- ARS Department Manager
- Country Finance teams
- Stores and operational units
- Treasury teams
- Business partners




- Headquarters stakeholders
- Other GBS operational teams
- Internal support functions

Required Knowledge

- Cash register processes
- Payment methods management
- Reconciliation processes
- Accounts Receivable operations
- Financial and accounting principles
- Internal controls and compliance procedures
- KPI monitoring and operational reporting
- Advanced English communication skills

Valuable Knowledge

- Banking and treasury processes
- Shared Service Center operations
- Process improvement methodologies
- Automation initiatives
- Project implementation and transition management

Technical RequirementsRequired

- SAP
- Microsoft Excel
- Microsoft Office Suite
- Operational reporting tools

Valuable

- Power BI
- Power Query
- Ticketing systems
- Process automation tools

Required Skills and Competencies

- Leadership and team development
- Coaching and mentoring
- Planning and organization
- Analytical thinking
- Problem-solving
- Decision-making
- Effective communication
- Stakeholder management
- Conflict resolution
- Adaptability and resilience
- Customer orientation
- Continuous improvement mindset
- Results orientation
- Time management

International Company - SSC in Barcelona
- Flexible working hours (start and finish times)
- Hybrid remote work model
- Intensive working hours on Fridays
- Versátil compensation plan
- Access to gym, nutritionist, and physiotherapist
- And more...

📌 ARS Cash Register Team Lead with English (Barcelona)
🏢 Michael Page
📍 Barcelona