People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
Our Technology team builds the systems and experiences that keep Revolut moving. From the infrastructure behind our innovative app to the features used by millions of people around the world, they bring sharp thinking,
speed, and a focus on meaningful impact to everything they do.
We’re looking for an IT Support Engineer to provide hands-on technical support to employees and ensure smooth operation of workplace technologies.
This is an on-site role based in our Mexico City office.
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What you’ll be doing
- Solving IT support requests submitted by employees
- Ensuring ticket resolution in line with defined SLAs
- Resolving emergency and unplanned IT incidents, including urgent hardware issues
- Supporting new joiners with laptop provisioning, initial IT setup, and troubleshooting
- Retrieving hardware from exiting employees and managing its lifecycle for reuse or decommissioning
- Managing Revolut-owned technology, both office-based and remote hardware
- Identifying opportunities to improve IT processes or tools
- Supporting the implementation of n
📌 Technology Services Specialist (Madrid)
🏢 Revolut
📍 Madrid
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