Spanish Speaking Customer Experts for Singapore Airlines
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations across Europe. We pride ourselves on facilitating life-changing career opportunities, specializing in high-demand roles like the Spanish Speaking Customer Experts for Singapore Airlines position in Greece.
Job Overview
Embark on an aviation career by joining our prestigious team in the heart of Athens. As part of our search for the best Spanish-speaking jobs in the industry, we are looking for dedicated professionals to represent the excellence of Singapore Airlines and provide world-class service to passengers worldwide.
Key Responsibilities
• Deliver premium customer service support to Singapore Airlines passengers via phone, email, and chat
• Manage flight bookings, reservations, and complex itinerary modifications with precision
• Resolve complex travel inquiries while upholding the high standards of the integral aviation industry
• Provide expert guidance on travel documentation, baggage policies, and loyalty program benefits
• Maintain a deep understanding of aviation protocols to ensure passenger satisfaction and safety
• Collaborate with international teams to optimize the passenger experience in real-time
• Ensure all interactions reflect the luxury and reliability associated with Singapore Airlines
Requirements
• Native or fluent Spanish (spoken and written) is mandatory for this role
• Professional proficiency in English to communicate within our international aviation environment
• Valid EU passport or a valid work permit for Greece
• Strong passion for the aviation and travel industry with a focus on service excellence
• Excellent communication skills and an empathetic approach to customer resolution
Benefits
What We Offer
• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th month bonus)
• Monthly Pe