Started in France in 2016, Mytraffic’s mission is to empower commerce professionals with the best location analytics and insights to be smarter every day and design the best experiences in physical locations.
We already serve more than 500 customers in many different sectors (Retail, Real Estate, Consulting Companies, Cities…) all over Europe to help them expand their businesses, analyze or predict performances of investments, understand their customers’ habits, and benchmark their results against competition. Mytraffic is a hyper-growing scale-up supported by a €30M Series B fundraising round with Axa Venture Partners, Alven and Kernel Investissements in November 2022 to finance its European expansion.
In January 2024, Mytraffic announced the strategic acquisition of the Spanish start-up Geoblink, becoming Europe’s premier location intelligence platform.
2026 is a pivotal moment for Mytraffic. Joining us now means being part of a major transformation,
as we launch an AI-powered product and redefine our go-to-market strategy around a strong Product-Led Growth approach.
About Our Team
You will work in a team of 9 Customer Success Managers and report to a Lead CSM, under the Head of Customer Success, Adei. The team will keep growing in the coming months and years. Enrich it, share your vision, and grow within Mytraffic
Your day-to-day at Mytraffic
You will be working on the Mid-Market segment, focused on the France region.
Adoption and operational excellence
• Deliver value early and consistently: make sure each client sees concrete results from Gini as quickly as possible, directly linked to the business needs that led them to choose Mytraffic.
• Expand the value delivered: regularly review each client’s situation with them, measure the results achieved, and identify new needs that Gini can address.
• Lead and maintain the AI shift with your clients: make Gini, our conversational AI companion for location intelligence, a daily reflex that dr
📌 Customer Success Manager (Barcelona)
🏢 Mytraffic
📍 Barcelona
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