HBX Group is the world's leading technology partner, connecting and empowering the world of travel.
We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets.
We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.
In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'general approach, local touch' mentality.
About Us:HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel.
Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services,



while rich data and intelligence seamlessly connect supply and demand worldwide.We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments.
This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena.Job SummaryWe are looking for a proactive and customer-focused Customer Success Specialist to join our team at Civitfun, Part of HBX Group, to manage and develop a portfolio of strategic clients, including enterprise and high-value accounts.
In this role, you will build strong, long-term customer relationships, drive product adoption, improve customer satisfaction, and maximize retention and revenue growth.This position also serves as an escalation point for customer issues and provides team lead backup support when required.Lead customer onboarding, implementation, and adoption ac

📌 Technology Innovation Specialist (España)
🏢 Hotelbeds Group
📍 España