As a Key Account Manager (KAM), you play a decisive role in the growth of 360Learning's business and you will join a team of 5 KAMs (Mid-market).
At 360Learning, the KAM role is 80% sales oriented and your goal is to develop your portfolio and generate growth.
Client Success Partners and internal experts (digital pedagogy, platform structuring, IT) are in charge of the client's project monitoring and execution.
Within 1 month Become a Trello expert and get familiar with our productLearn to navigate Convexity, our working environmentMeet the different teams at 360LearningFinalize your onboardingWithin 3 months Take full ownership of your portfolio of customersMap accounts and define an account growth strategy, prioritize your portfolio (tiering)Work closely with our Client Success Partners to gather relevant information about our existing clients,



in order to generate upsellingPrepare account reviews with our clients in order to identify areas of developmentConduct presentations and demonstrations of 360LearningComplete the handover of your portfolio and close * K€ of new ARR in your first quarter (depending on start date)Within 6 months Ensure accurate reporting of the activity with your coach to optimize the forecastBe proactive in order to improve business processesWrite complex business proposals and conduct business negotiationsClose * K€ of new ARR in your second quarter (depending on start date)Within 12 months Prepare, anticipate and ensure the renewal of clients' contractsDefine action plans to generate upsellsManage the entire business relationship with the clientsExceed your targets and be on track to reach the yearly targetThe Skills Set 3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients)Previous experiences working in the SaaS industryExperience in a fast-growing environment such as start-up / scale-up, which requires agility and responsivenessActive listening skills and a team player mi

📌 Account Manager REMOTE (España)
🏢 360Learning
📍 España