Job TitleJob Title: Customer Representative ( Dutch - speaking) On -siteJob DescriptionJob Description Experience the power of a game-changing career Ready to ditch the ordinary and embrace the extraordinary?
We're a general technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion.
Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.As a Customer Service Representative on our team, you will:- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts)



and solve users' demands- Log call details onto call management systems and provide response and resolution within SLA- Maintain service and product knowledge and expertise associated with applications specific to individual customers.Concentrix is a great match if you:- Are proficient or bilingual in Dutch plus an advanced level of English- Have good disposition to work in a customer service environment- Have customer care skills – ability to listen to and understand the customers' need- Can take ownership of, and progress calls to resolution or to elevate call to resolutionIt will be a plus if you have:- Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plusWhat's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.
Full time contract: Monday to Friday 9:00 to 18:00- Salary 19,623 euros

📌 Customer Experience Specialist (España)
🏢 Concentrix
📍 España