Alcon seeks a Customer Experience Representative to drive customer experience operations across Portugal and Spain from Cornella de Llobregat.
You will manage incidents, support Order-to-Cash processes, and ensure SLA compliance while collaborating with commercial teams.The role requires multilingual capabilities (Portuguese, Spanish native; English C1), CRM/Case Management and ERP experience (SAP), and a strong customer-centric, analytical mindset.
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📌 Multilingual Customer Experience (España)
🏢 Alcon
📍 España
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