Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We are looking for an outstanding, English and Dutch speaking, people-oriented Customer Service Representative for our multicultural customer service team in Barcelona
Contract Type: Internal Temporary Worker (ITW) assignment.
This is a complex role, which means you need to be organized, communicative and able to interact with different stakeholders (customers, logistics, manufacturing and service representatives). Managing customer service requests such as end-to-end order status management,



for example:
Resolving questions related to invoicing requirements, contract administration, and lease management
Interfacing with a variety of different parties: clients, sales team, logistics, manufacturing, service technicians to execute customer requests.
Exercise sound planning and judgment when managing client requests.
Effectively solving diverse customer challenges with professional problem-solving skills.
Fluent in Dutch and English (mandatory) , any additional European language (especially French) is a plus
Minimum of 3 years relevant experience in a complex, fast-paced customer service environment
Detail and process oriented to ensure data accuracy and operational excellence
Thrive in a dynamic environment by transforming challenges into opportunities for exceptional customer care

📌 Customer Service Specialist (España)
🏢 Jobbydoo
📍 España