Job Title: Customer Service Representative (Spanish-speaking) – Onsite - NW02 Job Description
Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (Onsite), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal development
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users' demands
Maintain service and product knowledge and expertise associated with applications specific to individual customers
Escalate potential service issues initially with Mentor




To follow all the processes and procedures of the project
Have a proficient or bilingual level of Spanish, and advanced level of English
Have good disposition to work in a customer service environment
Have customer care skills – ability to listen to and understand the customers' need
Full-time 39 hours/week permanent contract: rotative between Monday and Saturday, between * to *. A maximum of 2 Saturdays per month, on a rotating basis, with one compensatory day off during the week.
Full paid training on the company and the project you'll be working on
English, Spanish (Required)
Full time
We're a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Company Overview:
We power the brands of the future. Some call us a global technology and se

📌 Customer Service Representative (España)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 España