The Sr. Systems Engineer, ProAV serves as a technical expert supporting NETGEAR's ProAV solutions across the South Central U.S. This role combines customer onboarding, field engineering, pre-sales support, and industry engagement. The adecuado candidate brings deep expertise in AV-over-IP networking, strong troubleshooting capabilities, and the ability to deliver high-impact technical training and solution design.
This is a remote-based position requiring up to 60% travel throughout the region.
KEY RESPONSIBILITIES
Customer Onboarding & Technical Training
Lead onboarding for U.S. customers implementing NETGEAR ProAV switches and third-party integrations
Collaborate with the South Central Sales Territory Manager to ensure successful deployments
Deliver remote and on-site training covering AV-over-IP network design, switch profile selection, PTP configuration, Dante/AVB/Milan configuration, and API integration and video configuration
Develop customized training materials, system designs, and internal/external knowledge base documentation




Ensure successful transition into production environments, including complex multi-switch and multi-vendor deployments
Professional Services & Field Engineering
Provide advanced on-site troubleshooting for high-profile customers experiencing complex timing, multicast, or interoperability issues
Capture logs, perform packet traces, replicate issues in lab environments, and provide real-time diagnostics
Support commissioning of AV-over-IP systems to ensure stable production performance
Resolve escalated issues involving AVB, Dante/AES67, NVX, Q-SYS, SMPTE-, PTPv2, and multicast networking
Pre-Sales Engineering & Business Expansion
Support Sales, Business Development, and Channel teams with technical scoping and solution design
Conduct on-site and virtual product demonstrations
Assist in Bill of Materials (BOM) creation and system architecture design
Provide competitive analysis and technical positioning
Contribute technical expertise to ex

📌 Remote Sr. Systems Engineer, Proav (España)
🏢 Netgear
📍 España