Job Title:Inscríbase sin demora
Se espera un gran volumen de solicitantes para el puesto que se detalla a continuación, no espere para enviar su CV.Customer Representative (French -speaking) - On-site LP02Job DescriptionExperience the power of a game-changing careerReady to ditch the ordinary and embrace the extraordinary?
We're a general technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.Customer Service Representative on our team, you will:Take incoming customer contacts (via telephone,
email, chat other automated alerts) and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertiseEscalate potential service issuesGuide customers through the claims processMonitor and report on customer service performanceKeep up to date with all the latest products, processes and policy changesYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:Are proficient or bilingual in French plus fluent in EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take owne
📌 Customer Representative (España)
🏢 CNX
📍 España
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