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OPPORTUNITY SUMMARYThe AV On-Site Service Engineer in Philadelphia, PA will provide daily on?site support of audiovisual (AV), IT and related systems.
This position will also function as a service escalation point providing technical guidance and assistance to the client personnel, Cenero Project Management and Subcontractors as needed.ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide support of audiovisual, videoconferencing, and IT systems.
- Diagnose/ adjust/ repair and/or elevate audiovisual, videoconferencing, and IT related systems.
- user support including concierge system assistance and meeting support.
- Develop a professional environment which includes rapidly building technical credibility with the Client while providing exemplary Customer Service- Professionally represent Cenero with Senior?Maintain new technology awareness through continuing education, training, seminars,



reading.
- Help with coordinating all aspects of new designated projects at Customers facility including:- Assist with communications between Cenero and the customer- Help coordinate new project scheduling between Client and Cenero Operations Manager.
- Attend applicable new project meetings representing Cenero- Professionally represent Cenero at all times to the Customer and other Contractors- Conduct site surveys for new business opportunities when appropriate- Assist Cenero Operational teams with installations and troubleshooting, as required.
- Function as Cenero's final "quality control" inspector to ensure all project work meets or exceeds the design specification.
- Accurately maintain Customer's Service Ticket information in Cenero's CRM- Maintain accurate time sheet information.
- SUPERVISORY RESPONSIBILITIESManage all aspects of assigned service tickets from creation through res

📌 On-Site Audio-Visual Engineer In Philadelphia, Pa (España)
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📍 España