Job Title: Fashion Support Consultant (French-speaking) - On-site KL01¿Quiere enviar su solicitud?
Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team?
We're a integral technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Fashion Support Consultant (On-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.Handle incoming customers contacts (via telephone, email, chat or other automated alerts)



and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintainedConcentrix is a great match if you:Are proficient or bilingual in French and advanced in EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take ownership of, and progress calls to resolution or to escape call to resolutionIt will be a plus if you have:Windows/MS Office/ internet configurationWhat's in it for youFull-time 39 hours/week temporary contract: Monday to Friday from 09:00 to *Salary *,94 euros gross/year + up to 2,000 euros gross/year in bonusExcellent office location in BarcelonaFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesExperience the best version of you
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.English, Fr

📌 Fashion Support Consultant (España)
🏢 CNX
📍 España