SR Director GES Intelligent Process Automation & Specialized Business Services (IPA & SBS) Barcelona, Spain Lead the global transformation of Integral Enterprise Services (GES) by shaping our automation, AI, and specialized services agenda. This role drives end?to?end digital innovation, unlocks measurable value, and elevates user experience across the enterprise. You'll partner with senior leaders, build high?performing global teams, and help define the future of how GES delivers impact worldwide. Your key responsibilities Lead the vision and governance for IPA & SBS (Intelligent Process Automation and Specialized Business Services), ensuring alignment with GES strategy, E2E transformation priorities, and the enterprise digital roadmap. Drive strong governance for automation, AI, NOVA (ServiceNow), and process optimization, ensuring transparent prioritization and value realization. Oversee budgeting, forecasting, actuals, and long?range planning for IPA & SBS, ensuring disciplined financial management and benefit tracking. Manage demand intake, feasibility assessments,



and prioritization for new Specialized Business Services opportunities, ensuring structured and scalable scope expansion while securing adoption of landlord models or incubation service models. Lead end?to?end service transitions—including process assessment, technology enablement, hiring, onboarding, and knowledge transfer—ensuring successful stabilization, monitoring KPIs, OKRs, customer satisfaction and business continuity. Develop and scale specialized services such as forensic analytics, data mining, and digital operations; drive stakeholder engagement and effective issue resolution Own GES digitalization, automation, and NOVA roadmaps, leveraging AI and emerging technologies to improve performance, user experience, and process excellence. Build high?performing global teams, fostering a culture of agility, accountability, continuous improvement, and digital adoption across IPA & SBS. We offer A un

📌 Sr Director Ges Intelligent Process Automation (España)
🏢 dsm-firmenich
📍 España