Job Title: Fashion Consultant (French-speaking) - Onsite - Sport Clothing Industry PM01Experience the power of a game-changing career Want to be part of an innovative and growing team?
We're a integral technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Fashion Consultant you will be part of our team of game-changers who are powering the brands of the future.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleSolve any kind of customer's doubt or complain regarding our ClientLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEscalate potential service issuesTo follow all the processes and procedures of the projectProvide cover for other Agents in their absence, either within the same team or across teamsEnsure contractual SLA is maintainedQualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
Are bilingual or proficient in French plus advanced EnglishAre goal and customer service orientedHave a good disposition to work in a customer service environmentHave working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration.What's in it for youShift: 39 hours/week: - Monday to Friday: from 08:00 a.m. with one shorter day per week leaving at 16 p.m. to accommodate the 39-hour workweek.
or - Monday to Friday from 11 a.m. with one short day per week (to complete the 39 hours), starting at 12:00pmIn addition, employees may be required to work up to two Saturdays per month on a rotational basis, from 9:00 a.m. Salary e

📌 Fashion Consultant (España)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 España