Job Description and Tasks- Act as AHE Focal Point for spares orders towards Customer and NHI- Manage customer orders for spares and AGEs- Perform contract piloting and report contract status to CSM- Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
- Coordinate with DPC CLM in NHI to ensure spares deliveries from PC- Coordinate with equipment suppliers to ensure spares deliveries- Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support- Coordinate with Material Support NH90 specialist to ensure parts deliveries- Improves customer satisfaction on Spares services.
- Analyze and manage spare parts order book.
- Ensure transversal coordination with different departments to fulfil customer needs- Issue and update of Provisioning Plan Report generation to allow customer monitoring- Analysis of existing problems (misalignment of data, discrepancies, etc)- Control of warehouse activity to ensure readiness of material to be delivered.
- Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.Competences- Customer Oriented Team Management- Knowledge of Supply Chain- Knowledge of Business & Finance Management- Continuous Improvement methodologies- Capacity to welcome problems and put in place corrective actions.
- Knowledge of aeronautics standardsSoft Skills- Ability to work in an international & multicultural environment- Ability to build working relationship across multiple disciplines- Autonomy and rigor to apply and follow standardsCapacity to anticipate risks and difficulties- Capacity to analyze, to propose solutions in a synthetic way- Good communication skills- Value creation oriented- Initiative and proactivityLanguages- Fluent in English & Spanish- French or German valuableProfile- Degree/Master in Economics or Management- Customer Oriented & Material Support ExperienceAirbus is committed to ach