Job Title:Fashion Customer Representative (French - speaking) On-site TR05Job DescriptionAre you passionate about fashion , obsessed with exceptional customer experience, and eager to represent a general luxury brand?
Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative who embodies confidence, style, and a true customer-first mindset.
This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment.Why You'll Love Working with UsAt Concentrix, you won't just answer questions — you'll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.Your Day-to-Day:Deliver exceptional customer support through phone, email, chat, and digital channelsProvide pre- and post-sales guidance,



ensuring every customer feels valued and understoodMaintain expert knowledge of products and collectionsLog and manage all interactions within our systems, meeting SLA and quality standardsEscalate issues as needed to ensure seamless customer satisfactionCollaborate with Team Leaders, support teammates, and attend regular meetingsRepresent the brand spirit in every interaction — confident, elegant, and customer-obsessedWhat You Bring to the Team:C2 French and advanced English skillsExperience in customer service, ideally within a Contact Centre environmentStrong communication skills — written, verbal, warm, and professionalAbility to build rapport quickly and show genuine empathyOrganized, reliable, and able to prioritize in a fast-paced environmentAble to navigate decisions with both customer needs and brand guidelines in mindProactive, positive, and adaptable — a true "can-do" mindsetPassion for fashion, styling, and helping customers feel their bestWhat's in it for youFull-time 39 hours/week temporary contractR

📌 Fashion Customer Representative (España)
🏢 Concentrix
📍 España