Mercier Consultancy MD is seeking motivated Dutch-Speaking Customer Experts to join our team supporting a leading household electronics company in Greece. In this role, you will provide excellent customer service and technical support to Dutch-speaking customers, helping them with product inquiries, troubleshooting, and after-sales service.
Key Responsibilities
Deliver professional and courteous customer support to Dutch-speaking customers via phone, email, and chat regarding household electronics products.
Assist customers with technical issues, product information, installation guidance, and warranty claims.
Maintain accurate records of customer interactions in the CRM system.
Collaborate with technical teams to resolve complex customer problems effectively.
Stay informed about product updates, company policies,



and industry trends.
Contribute to continuous improvement of customer service processes.
Fluency in Dutch (spoken and written) is mandatory; good English skills are a plus.
Experience in customer service or technical support, preferably within the household electronics sector.
Excellent communication, problem-solving skills, and a customer-focused attitude.
Ability to manage multiple tasks in a fast-paced environment.
Familiarity with CRM software and digital communication tools.
Willingness to relocate and work in Greece.
Strong organizational skills and attention to detail.

📌 Dutch-Speaking Customer Experts For Household Electronics (España)
🏢 Mercier Consultancy Group
📍 España