Customer Representative (Dutch-speaking) - Hybrid LP02
We're a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the automotive industry.
Career growth and personal development
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users' demands
Maintain service and product knowledge and expertise
Escalate potential service issues
Monitor and report on customer service performance
Are proficient or bilingual in Dutch plus an advanced level English
Have good disposition to work in a customer service environment
Have customer care skills – ability to listen to and understand the customers' need
Windows/MS Office/ internet configuration
39 hours/week permanent contract: Monday to Friday: from 08:30 to 17:30
Central office location in either Barcelona
Full paid training on the company and the project you'll be working on
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
📌 Customer Service Representative (España)
🏢 Concentrix
📍 España
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