Job Details
Location
Alicante, Spain
Contract
Full Time
Industry
Customer Service
Salary
* EUR
About the role
Imagine working where others go on vacation in sunny Alicante while helping customers with mobile and home services Our clients make relocating easy, offering flight reimbursement and 1 month of accommodation to help you settle in smoothly.
Key Responsibilities
As a Customer Service Representative, you'll assist customers with mobile phones, internet, and TV services, including:
Mobile Services: SIM card setup, getting internet on devices
Home Services: Internet troubleshooting, TV box setup
Requirements
Languages: Dutch & English
Customer Service Skills: Excellent communicator, customer-focused, problem solver
Tech-Savvy: Comfortable with computers and passionate about technology
Sales Mindset: Able to identify and act on sales opportunities
What We Offer
Salary & Bonus:



2,040 gross/month + up to 15% monthly bonus
Permanent Contract
Versátil Hours: 39 hours/week, Monday- Friday with some Saturdays
Training & Support: 2 weeks initial training + guided calls + extra training week
Hybrid Opportunity: First 3 months in the office; partial remote work possible after approval
Career Growth: Progress to Team Leader, Trainer, and more
Social & Inspiring Environment: Collaborate with Dutch colleagues in a vibrant office
Relocation Package: Flight reimbursement + 1 month accommodation for free
Why Alicante?
Work in a sunny, vibrant city with beautiful beaches, rich culture, and an amazing lifestyle. Enjoy a perfect balance of work and leisure while building an exciting career in customer service and tech support
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