Job TitleSales Support Specialist - (French speaking) - Onsite - BM01Job DescriptionExperience the power of a game-changing career.
Want to be part of an innovative and growing team?
We're a general technology and services leader that powers the brands of the future.
We help well-known brands— the ones you use every day— improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Sales Support Specialist you will be part of our team of game-changers who are powering the brands of the future.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As a Sales Support Specialist on our team,



you will:Respond to seller queries in a timely and accurate way, via email.Identify needs and help them use specific features.You play a key role in educating our seller base.Be a mediator between internal stakeholders and sellers.Communicate in a clear and concise way, adapting your answers to the needs of each seller.Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
Update our internal databases with information about technical issues and useful discussions with sellers.Inform sellers about new features and functionalities.Assist content managers in improving our FAQ, aiming to reduce the overall contact rate by providing qualitative self-help to our sellers.Your qualificationsAre bilingual or proficient in French plus advanced EnglishProven project management experience with success in managing deadlines, customers, and schedules.Demonstrated ability to resolve issues and main

📌 Sales Support Specialist (España)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 España