Prominent Edge is seeking an Information Help Desk/ Windows Support specialist in Gaithersburg, MD. You will assist customers, document issues, and apply SOPs while using knowledge bases to map solutions. This role requires IT experience and a strong customer-service mindset.
The position emphasizes Windows endpoint support, network concepts, and delivering high-quality, scalable help desk operations for a growing enterprise. U.S. citizenship is required and remote work is not specified.
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📌 Remote Windows Help Desk Engineer (España)
🏢 Prominent Edge
📍 España
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