Associate, Application Support Engineer (España)

Associate, Application Support Engineer (España)

12 oct
|
Santander
|
España

12 oct

Santander

España

Associate, Application Support EngineerCountry: United States of AmericaIt Starts Here: Santander is a general leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization.
Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible.
This is more than a strategic shift.
It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You
The Difference You Make: The role is hybrid located at one of our Dallas TX, Miami FL, State St/Quincy MA, or Madison Ave NY offices The Application Support Engineering team is responsible for application deployment, production and lower environment support, incident resolutions, stability and maintenance efforts.
In addition to the production environment for SC Originations and Servicing that this team supports,



there are an estimated + lower environments that this team continually works on a day-to-day basis.
This environment count continually grows in order to sustain new business requests.
This team runs a backlog of requests.
Support critical production applications, respond to and address production issues.
Troubleshoot nonproduction environments and production environments as they relate to code deployment and application releases.
Address major incidents, critical application systems related issues, application systems stability within the Operations work stream.
Monitor and address incoming requests into the ASE Service Now queue for nonproduction deployment, research, investigation, troubleshooting.
Perform daily maintenance on a regular and consistent basis at the beginning of the shift and at the end of shift.
Address issues from daily maintenance or automation results that are sent to the team.
Collaborate closely with developers t

📌 Associate, Application Support Engineer (España)
🏢 Santander
📍 España

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