About The Company
At Smartness, we are building the future of hospitality tech. We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named one of Italy's Top 10 LinkedIn Startups, we are on a mission to scale globally. At Smartness, we help hospitality businesses make smarter decisions, simplify their operations, and improve their business performance through technology and AI. As a Junior Account Manager for the DACH market, you will be responsible for building and developing strong relationships with our hospitality customers, helping them get the most value from Smartness and supporting them in achieving their business objectives. You will act as a trusted partner for your customers: understanding how their business works, analysing their performance, identifying opportunities, and translating data and market dynamics into practical recommendations. This is not a traditional account management role.



You will combine relationship management with business consulting, data analysis, and hospitality expertise. Build long-term relationships with hotel owners, property managers, and hospitality professionals across the DACH market.
Monitor performance: Regularly analyse KPIs, business performance, demand patterns, market trends, and other relevant data to identify opportunities and potential issues.
Turn data and business context into clear, actionable recommendations around pricing, demand, distribution, positioning, and the use of Smartness solutions.
Support business decisions: Help customers understand the impact of different strategies and make better-informed decisions based on data rather than intuition alone.
Help hospitality professionals understand data, market dynamics, and technology, adapting your approach to their level of expertise and digital maturity.
Recognise when additional Smartness products, features, or services

📌 Junior Account Manager (España)
🏢 Smartness
📍 España