Control Risks is seeking a candidate with strong initiative to oversee all aspects of workstream and project delivery and business administration.
The individual will be responsible for providing operational support in accordance with all project and company policies and procedures, as well as establishing and streamlining processes to drive efficiency and accelerate growth.Tasks & ResponsibilitiesClient project coordinationProvide first level of client task management, processing client orders and recording them in internal system.
Escalate unclear orders to relevant stakeholdersSupport the delivery management team with general day-to-day operational tasks and address potential issues when they ariseUpdate Client specific and general delivery trackers on a rolling basisFinancial supportAssist with accurate outbound invoicing and inbound invoice checking.Provide internal and external reports on database usageManage and execute subcontractor purchasing process,



verifying data input to ensure accuracy of purchase orders and corresponding supplier invoicesReview and support initiatives for the purchasing ordering and expenses processStakeholder managementEnsure delivery team is trained and has the technical know-how and guidance for the smooth running of client deliverablesTake operational ownership of the delivery of one aspect of the client delivery, including ensuring Plan B is triggered in the case of cancellations and/or technical issuesEnsuring smooth written communication with external stakeholders as regards this aspect of the deliverableEnsure technical issues and potential solutions are escalated via appropriate channels in a timely mannerOperational supportSupport the creation of training materials and lead on the creation of internal reference documents where requiredMaintain up to date client records and service trackingProvide client usage reports as requiredEssentialExcellent face-to-face communication skillsStrong track-record of problem solving, includ

📌 Senior Operations Administrator (España)
🏢 Control Risks
📍 España