At Lighthouse, we're on a mission to revolutionize commercial strategy as hospitality's most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting‐edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 integral chains and thousands of independent hotels that consistently outperform their markets. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment
We're innovators who care deeply about our customers' success. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Full-time / Remote
The Senior Technical Account Manager is a senior commercially oriented technical advisor within the Lighthouse Commercial team.



The role combines strong Lighthouse product and integration expertise with commercial judgment and proactive account management. The Senior TAM acts as a trusted technical advisor to customer stakeholders, identifies risks and opportunities before they become issues, and translates technical capabilities into measurable business value.
Partner closely with AEs on account strategy, retention, expansion, and renewal planning.
Provide usage, adoption, ROI, and technical insights to support renewals and commercial conversations.
Tailor engagement based on account value, complexity, health, and commercial opportunity.
Serve as a senior SME across Lighthouse products, integrations, data, and AI capabilities.
Understand BI data structures, market codes, OTB vs. Actuals, and common data-quality issues.
Demonstrate strong knowledge of Connect AI, PMS/OTA connectivity, Rate Insight & Parity, The Hotels Network, Market Insight, and Ernest/Revenue Agent.
Understand APIs, data

📌 Senior Technical Account Manager (Cataluña)
🏢 Lighthouse Io
📍 Cataluña