Role Overview Join our dynamic team at TP Spain in vibrant Barcelona and work on our exciting project As an Account Executive for Customer Success in the fast-moving property and hospitality sector, you'll provide ongoing support, optimize account performance, and actively work on account growth by implementing product and process improvements.
Provide ongoing support and relationship management for newly onboarded and existing hosts, building trust and fostering strong and long-term partnerships
Collaborate with hosts to maximize listing quality by providing tailored account optimization
Utilize Salesforce and other CRM/Customer success tools to track progress, manage accounts, and optimize client workflows
Pipeline Management
Utilize Salesforce and other CRM/Customer success tools to track progress, manage accounts, and optimize client workflows
Collaborate closely with territory sales teams, program managers, and internal stakeholders to achieve team and company goals by refining best practices and delivering outstanding results
Engage actively in ongoing training, personal development,
and knowledge sharing
1-2 years of proven experience in Customer Success, Account Management, and/or a related client-facing role.
~ C2 level of German and proficient level of English
~ Proven record of exceeding sales targets in a fast-paced, performance-driven environment
~ Expertise in Salesforce (SFDC), Mixmax, and or other customer success platforms and tools
Background in hospitality, property management, or similar industries is preferred
Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Evaluating information for informed, data-driven decisions
Full-time (39 hours/week) position in Barcelona
Office-based role, with progressive course towards potential hybrid-model
Salary of 30.000€ gross/year + up to 3500 € € gross/year in performance bonus
Earn up to €2,000 for bringing friends, depending on the language/project
Relocation
📌 German Speaking Account Manager (Cataluña)
🏢 TP
📍 Cataluña