Описание: N26 is a digital bank that provides a branchless banking experience through technology and design. It operates a integral banking platform across European markets, offering digital banking services without physical branches, paperwork, or hidden fees. Задачи
Lead the strategy, design, delivery, and enterprise-scale adoption of Agentic AI, hyperautomation, process mining, and internal tooling for Banking Operations
Design, deploy, and govern end-to-end, multi-step Agentic AI solutions and automations for high-volume processes, cross-team friction, and manual back-office tasks
Translate complex ML/AI concepts into practical working systems for Banking Operations
Identify structural and behavioral barriers to adoption and design frameworks that embed AI capabilities into daily operations and team decision-making
Lead structured process capture, process mining, and workflow mapping
Evaluate opportunities to redesign end-to-end workflows instead of automating existing inefficiencies




Partner with Conversational Banking and Platform owners to optimize Salesforce and integrate AI agents with central architecture and AWS infrastructure
Define and track metrics for each initiative, including FTE impact, handling times, error rates, cost-per-unit, and time saved
Work with Banking Ops leads, Data Science, AI Enablement, and Engineering to turn operational pain points into product specs, PRDs, and prompt configurations
Collaborate with Data Protection, Legal, and Compliance teams to build workflows compliant with GDPR, the EU AI Act, and internal governance standards
Own product readiness for launches and ensure that changes in one pod do not disrupt downstream processes, control environments, or customer outcomes
Требования
~5+ Years of experience in Product Management, Process Engineering, or Operational Transformation
~ Experience in a fast-moving technology, digital, or fintech environment
~ Demonstrated experience taking ML, RPA, or Agentic AI products from 0 to 1 o

📌 Product Manager For Banking Operations (Cataluña)
🏢 N26
📍 Cataluña