- The Senior Revenue Operations Analyst, Sales Compensation is the hands-on operator of Gong’s commission engine
- You will run the monthly commissions cycle for Sales, SDR, and Partnerships, own payout accuracy and dispute resolution, and turn comp data into insight for RevOps and Sales Leadership
- This is a builder seat: you’ll model plan changes, size their cost and impact, and help move the comp motion toward a more automated, scalable platform
- Own the monthly commissions process end to end: data prep, crediting, calculations, review, and payout
- Hit monthly and quarter-end close deadlines with Finance, with clean audit trails
- Maintain controls and reconciliations so every payout ties back to source data (Salesforce, ICM, Finance)
- Triage and resolve commission inquiries and disputes quickly and consistently
- Run exception requests through the governance process: document the ask, size the impact, secure approvals, and log the decision
- Flag recurring exceptions as plan-design or process issues, not one-off fixes
- Deliver attainment, payout,
and cost-of-sales reporting at the rep, manager, and segment level
- Model proposed plan changes (rates, accelerators, kickers, gates, quota) and quantify cost, earnings distribution, and behavioral impact
- Support annual planning with plan-cost forecasts and scenario analysis for the GTM Comp Leader, Finance, and Sales Leadership
- Administer plan configuration, rates, quotas, and crediting rules in the ICM tool ( CaptivateIQ, Everstage, Varicent)
- Support the upcoming ICM platform migration: requirements, plan logic documentation, testing, and parallel runs
- Reduce manual workarounds and spreadsheet dependencies over time
- Maintain plan documents, policies, and process documentation as the single source of truth
- Explain comp mechanics clearly to reps and managers, in writing and live
- Partner with RevOps and GTM Systems to automate recurring work and tighten data governance across the comp process
Benefit
📌 Senior Revenue Operations Analyst (Salt)
🏢 Gong
📍 Salt