In Person
Bilbao, Vizcaya, Spain
Full time
R-63533
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people – Kyndryls – that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
We are seeking an experienced IT Services and Outsourcing professional responsible for ensuring the successful delivery of services, leading the operational relationship with strategic clients, and driving contract profitability and evolution through effective management of teams, operations, and technology transformation.
1. Service Delivery & Operations
Responsible for the end-to-end delivery of IT services, ensuring SLA compliance, operational stability, security, risk management, and continuous service improvement.
2. Client Relationship & Business Outcomes
Acts as a trusted advisor to the client, understands their business objectives, manages customer satisfaction, and contributes to account growth by identifying service transformation and expansion opportunities.
3. Leadership & Financial Management
Leads multidisciplinary teams, develops talent, coordinates resources, and shares responsibility for contract profitability through cost management, delivery optimization, and account P&L; management.
Additional Requirements
+ Must be based in Bilbao or near to Bilbao, with regular presence to support clients across the Basque Country territory.
+ Fluent in Spanish and English.
+ Basque (Euskera) language skills are highly desirable and will be considered a strong advantage.
Who You Are
Required Skills and Experience
-5+ years of experience leading delivery teams and quality services to customers
-Sound knowledge of Kyndryl competencies, managed platforms, IT services, technology vendors
-Experience in leading teams through incident, problem and change management, as well as root cause analysis
-Ability to partner with Delivery Partner(s) and work with SREs to generate positive customer outcomes
-AIOps hands‑on knowledge, automation and innovation‑oriented mindset
-Well versed for direct and constant interaction with the customer
-Sympathetic and empowering delivery resource manager, fostering growth
Preferred Skills and Experience
-Bachelor's degree
-Six Sigma, PMP, and/or ITIL certifications
Being You
The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging ‑ being a valued, respected, trusted member of the team ‑ is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can Expect
Your career with us isn't just a job‑it's an adventure with purpose. We offer a dynamic, hybrid‑friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health‑because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute‑you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in‑demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities‑from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here‑and we're committed to helping you do just that.
At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Sustainability Operations Excellence Manager

Job Description Summary
The Sustainability & EHS Enterprise Integrator drives operational excellence and enterprise integration across the Sustainability & EHS function for the entire Electrification Segment globally, deploying Lean and structured improvement methodologies to deliver step‑change performance aligned with the 2030 ambition.

Job Description
This role is responsible for implementing lean processes across both Sustainability & EHS functions globally, performing M&A; due diligence, redesigning and leading the governance framework, co‑designing and overseeing serious injury prevention programs and injury & illness (I&I;) rate improvement initiatives, overseeing the EHS function performance and reporting, and interfacing with GEV and Electrification Lean and business lines teams worldwide. The role reports to the Sustainability Leader for Electrification Segment.

Key Responsibilities:

- Lead and embed Kaizen methodology across the Sustainability & EHS function globally, driving a culture of continuous improvement namely through Kaizens, structured problem‑solving, and performance breakthroughs across all Electrification.
- Implement Lean processes and operational excellence frameworks across both Sustainability & EHS functions, eliminating waste, standardising workflows, and improving cycle times for key processes.
- Lead Electrification M&A; due diligence and post‑merger integration activities for Sustainability & EHS, ensuring seamless onboarding of acquired entities into the global governance framework and management systems regardless of country or business line.
- Co‑design, deploy, and oversee the serious injury prevention programs and the I&I; rate reduction multiyear plans based on highly reliable organization principles, set targets, track progress, and ensure sustained results aligned with the 2030 ambition.
- Own and govern H&S; reporting, metrics, and dashboards, ensuring data quality, timeliness, and actionable insights for leadership decision‑making and regulatory compliance.
- Interface with GEV teams and Electrification Lean and business line leaders globally, ensuring alignment on policies, standards, reporting requirements, and enabling bidirectional best‑practice sharing across the entire segment.
- Establish and govern the sustainability & EHS function's global operating model, including roles, accountabilities, escalation paths, audit rhythms, and performance management routines across all Electrification.
- Drive maturity assessments and capability building across EHS teams within the Electrification Segment, identifying gaps against 2030 targets and building structured development roadmaps to close them at general scale.

Qualifications:

- Degree in Engineering, Industrial Engineering, Operations Management, or related field.



Lean Six Sigma Black Belt+ certification or equivalent is a differentiator. MBA or postgraduate qualification in operational excellence or business transformation is a plus.
- Significant proven progressive experience in operational excellence, continuous improvement, or enterprise integration roles within industrial/ manufacturing environments, with significant international exposure and proven ability to design and deploy management systems at global scale across multiple countries and cultures.
- Proven track record of deploying Kaizen, Lean, or Six Sigma programs that delivered measurable improvements in process efficiency, governance maturity, or operational KPIs at enterprise scale.
- Experience leading M&A; due diligence, post‑merger integration, and business transformation programs globally. Ability to rapidly assess, harmonise, and integrate operating models and governance frameworks into a unified system. Familiarity with Electrification Segment and GEV structures preferred.
- Strong expertise in building governance frameworks, performance management systems, and standardized operating models across diverse regulatory and cultural environments. Familiarity with sustainability reporting frameworks and H&S; standards & regulations is an advantage but not essential; the ability to quickly learn domain‑specific requirements and translate them into operational processes is key.
- Excellent stakeholder management, facilitation, and communication skills with demonstrated ability to influence senior leaders, align competing priorities across business lines, and drive adoption of new ways of working in diverse cultural environments.
- Fluent English required; additional European languages (Spanish, Italian, French, German) valued. Willingness to travel internationally (up to 30%).

Pay transparency note for candidates in Italy:
**Posizione / Position: Sustainability Operations Excellence Manager**
**Livello di Inquadramento / Management Level: SPB**
**Data di pubblicazione / Position was posted on** : **22nd September 2026**
**Orario settimanal:** 38.5 ore settimanali per impiegati e operai non turnisti; 38 ore settimanali per operai turnisti
**Weekly Hours:** 38.5 weekly hours for white collars and non‑shift blue collars; 38 weekly hours for shift blue collars.
**Fascia retributive:** Tra 72,000.00 e 108,000.00 lordi annui. La retribuzione specifica offerta terrà conto dell'istruzione, delle qualifiche, dell'esperienza e delle competenze del candidato _._
**The pay range for this position** : Between 72,000.00 and 108,000.00 gross per annum. The specific pay offered will consider the candidate's education, qualifications, experience and skill set.
**Eleggibilità per il Piano Bonus:** Eligibilità al piano bonus Variabile-AIP, che prevede un incentivo target del **15%** della retribuzione base annua, a seconda del raggiungimento dei parametri di business e delle performance individuali.
**Eligibility for Bonus Plan:** Eligible to participate in Variable‑AIP annual bonus plan that provides a target incentive of 15% of the individual's annual base salary depending on achievement of key business metrics and individual performance.
**La posizione sarà inquadrata in conformità al CCNL Chimico - Farmaceutico applicato in azienda. ...**

Additional Information

- Stipendio Base: La retribuzione seguirà le tabelle salariali previste dal CCNL di categoria Chimico Farmaceutico
- Base salary: The remuneration is established according to the Chimico Farmaceutico NCBA salary scale, which defines employment levels and minimum salary levels.
- Pensione Integrativa (FONCHIM) : Tutti i livelli sono eligibili
Contributo del datore di lavoro: 2,1%. Contributo del dipendente: 1,2%. Base di calcolo: retribuzione mensile lorda.
- Pension Fund ( Fonchim ): Employer Contribution: 2.1%. Employee Contribution: 1.2%. Base: monthly gross salary.
- Assistenza Sanitaria (Faschim): Assistenza sanitaria prevista da CCNL. Il dipendente ha la possibilità di rinunciare alla copertura di base optando per l'assistenza sanitaria integrativa offerta da Generali.
- Medical Benefits (Faschim): Healthcare coverage provided under the NCBA. The employee can choose to be canceled from this basic coverage and be enrolled in the supplementary healthcare coverage offered by Generali.
- Assistenza Sanitaria Integrativa (Operai, Impiegati e Quadri): Assicurazione Medica integrativa con Generali - copertura come da Booklet informativo (inviabile su richiesta), può prevede un contributo del dipendente
- Medical Benefits (Not Executives): Additional Medical coverage provided by Assicurazioni Generali - coverage as outlined in the information booklet (available upon request), it may requires an Employee contribution through salary sacrifice
- Mensa o indennità sostitutiva: Accesso alla mensa aziendale con contributo a carico del dipendente pari a 0,90 a pasto. Indennità sostitutiva giornaliera di 3,50 in caso di assenza del servizio mensa.
- Canteen or compensatory allowance: Access to company canteen with Employee contribution equal to 0.90 for daily meal. Daily compensatory allowance equal to 3.50 in the absence of canteen services.
- Welfare: 250 di credito annuale come da CCNL disponibile su portale dedicato per rimborsi spese istruzione, sport, viaggi o previdenza.
- Flex Benefit: 250 of annual credit as per NCBA available on a dedicated portal for education, sports, travel, or pension reimbursements.
- Assicurazione Infortuni: L'assicurazione prevede un capitale pari 6 volte la retribuzione annua lorda (RAL) in caso di decesso e 7 volte la retribuzione annua lorda (RAL) in caso di disabilità permanente.
- Accident Insurance: Insurance policy provides for 6 times Gross Annual Salary in case of death and 7 times Gross Annual Salary in case of permanent disability coverage.
- Invalidità permanente da malattia: L'assicurazione prevede un capitale pari 1 volta la RAL, massimo 200.000.
- Permanent disability due to illness: Insurance policy provides for 1 time Gross Annual Salary, up to 200,000 coverage.
- Assicurazione Vita: L'assicurazione prevede un capitale pari 2 volte la retribuzione annua lorda (RAL).
- Life Insurance: Insurance policy provides for 2 times Gross Annual Salary coverage.
- Premio di Produzione: Premio di pruduzione fisso pari a 2,086 lordo annui erogato mensilmente nel corpo del cedolino.
- Productivity Bonus: Fixed annual production bonus of 2,086 gross, paid in monthly instalments through the pay slip.
- Premio di Partecipazione: Premio variabile negoziato annualmente, convertibile in Welfare in base agli accordi sindacali (valore target 2025: 1,916 lordo).
- Participation Bonus: Annual variable bonus negotiated each year, convertible into welfare benefits in accordance with local work council agreements (2025 target value: 1,916 gross).
- EAP - Supporto Dipendenti: Supporto globale psicologico, legale e finanziario 24/7.
- Employee Assistance Program: Global 24/7 psychological, legal, and financial support.
- Smartworking: Smartworking fino a 10 gg/mese per ruoli idonei.
- Flexible working: Flexible working up to 10 working days per month for eligible roles.
- Maggiorazioni Turno: (SOLO PER OPERAI TURNISTI): maggiorazione del 6% per le ore lavorate tra le 06:30 e le 21:30; 45% per le ore lavorate tra le 06:00 e le 06:30 e tra le 21:30 e le 22:00; 60% per le ore lavorate tra le 22:00 e le 06:00 e tra le 18:00 e le 22:00 del venerdì.
- Shift Uplift: (ONLY FOR SHIFT HOURLY WORKERS): 6% between 6:30 AM and 9:30 PM; 45% for 6:00 AM - 6:30 AM and 9:30 PM - 10:00 PM; 60% for 10:00 PM - 6:00 AM and 6:00 PM - 10:00 PM on Fridays.
- Maggiorazioni Stradivarius: Maggiorazione del 45% per lavoro straordinario effettuato di sabato. Le altre voci seguono il CCNL di riferimento.
- Overtime premium: 45% premium applied for overtime worked on Saturdays. All other provisions as per applicable CBA (CCNL).
- Indennità di Reperibilità: (SOLO PER RUOLI DI PRODUZIONE IDONEI) Indennità di 35,00 per giorno feriale di reperibilità; 60,00 per sabato; 100,00 per domenica o festivo.
- On‑call duty allowance: (ONLY FOR ELIGIBLE MANUFACTURING ROLES) 35.00 on‑call allowance for weekdays; 60.00 for Saturdays; 100.00 for Sundays or public holidays.




- Relocation Assistance Provided: No
- GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Addresses

- Robledillo 9, 28003 MADRID, Spain
- P.I. El Fresno, Edif Servicios, Of B203, 11370 Los Barrios (Cádiz)
- Jerónimo Santa Fe 7-1 A Escalera B, 30800 LORCA, Spain
- Alfonso X El Sabio 27, 30204 CARTAGENA, Spain
- Santander 44, 34003 PALENCIA, Spain
- Avenida Don Juan de Borbón, 100 bajo, 30007 MURCIA, Spain
- PG EL PINO C/ PINO SILVESTRE 5, 41016 SEVILLA, Spain
- C/ Roncal, 9 bajo 33208 Gijón, Spain
- Carrer de Veneçuela 31, 08019 Barcelona, Spain
- CL Garrido y Bermejo nº 13 Bajo,37004 SALAMANCA,SPAIN
- Avenida Can Roses (Pol. Ind. Can Roses), 08191 BARCELONA, Spain
- Iturriaga 80, 48004 Vizcaya, Spain
- Doctor Isidoro Sevilla 75, 03009 ALICANTE, Spain
- ARG03 : Bv. Illia 42, 5000 CORDOBA
- Tirso de Molina, 3 26006 Logroño, Spain
- José María Martorell 30, 14005 Córdoba, Spain
- Doctor Balari 189, 08203 SABADELL, Spain
- Botánica 45-47, 08908 HOSPITALET DE LLOBREGAT, Spain
- Balmes 97-101, 08370 CALELLA, Spain
- Amics De Argentona 26, 08310 ARGENTONA, Spain
- De Molins De Rei A Sabadell Km 13,5, Naves 3 Y 4, 08191 RUBI, Spain
- Kareaga, 7 48903 Barakaldo, Spain
- Torrent De Les Flors 119-123, 08024 BARCELONA, Spain
- C/ Artesanía 15, 41927 MAIRENA DEL ALJARAFE, Sevilla, Spain
- Santa María De La Cabeza 6, 11007 CADIZ, Spain
- Barberá, Sabadell, Spain
- Cronista Gil González Dávila, 3 05003 Ávila, Spain
- Josep Pla 1, 43006 TARRAGONA, Spain
- Calle Juan Pablo II, 6, bajo, 12003 CASTELLON DE LA PLANA,Spain
- Fra Antoni Cardona I Grau 3, Bjs. 2ª, 43002 TARRAGONA, Spain
- Calle Amanecer, 7 02006 Albacete, Spain
- Gutemberg 42, 15008 CORUÑA (A), Spain
- CL Cortes Valencianas 58 locales nº 17-18 nivel 0, 46015, VALENCIA, Valencia, Spain
- Aeropuerto 35, 14004 CORDOBA, Spain
- De La Guardia Civil 2, 16003 CUENCA, Spain
- Narcis Monturiol 1, 17162 BESCANO, Spain
- Pocomaco, Parcela B B, 15190 CORUÑA (A), Spain
- Paseo Pla Garaita, Benidorm (Alicante) Spain
- Amadeo Deprit 1 y 3, 48006 Bilbao, Spain
- Azkoitia S/N, 20011 SAN SEBASTIAN- DONOSTIA, Spain
- Churruca 8, 03003 ALICANTE, Spain
- Antonio Cánovas 16, 50004 ZARAGOZA, Spain
- Lentisco (P.I Mirador Del Odiel) 3 Lical 1.4, 21001 HUELVA, Spain
- Ingeniero Montaner 6, 22004 HUESCA, Spain
- PS Tejería 2, 22700, JACA, Huesca, Spain
- Lérida 5, 03500 BENIDORM, Spain
- Ronda Murallas 15, 03700 DENIA, Spain
- Asilo 33 Bajo, 03204 ELCHE/ELX, Spain
- Parsi 8, Nave 10, 41016 SEVILLA, Spain
- Aluvión 2, 11500 Puerto de Santa María, CADIZ, Spain
- San Roque 2, 05003 AVILA, Spain
- Da Libertade 14-16, 27002 LUGO, Spain
- Poligono Industrial Camí Dels Frares 57, Ed.2 Nave M, 25190 LLEIDA, Spain
- Segre 7 Baixos, 25007 LLEIDA, Spain
- Granja San Javier, 2 Local 2 11500 El Puerto de Santa María, Cadiz Spain
- Tanger 53-55, 08018 BARCELONA, Spain
- Polígono Industrial 'Las Salinas' Cl Aluvión, 2; Local 16.El Puerto de Santa María 11500 CADIZ

Full time

Date Posted:

Country: Spain

Location: Robledillo 9, 28003 MADRID, Spain

¿Te gustaría formar parte de un sector estable y con muchas salidas profesionales?

GRUPO OTIS , líder a nivel nacional y mundial del sector de la elevación y sus empresas asociadas (EXPRESS - PERTOR - NOSTER - SERRA- INGAR - HEMEN - ENOR ), están contratando TÉCNICOS DE ASCENSORES en TODA ESPAÑA :

Como TÉCNICO DE ASCENSORES , tus funciones serán:

- Llevar a cabo el mantenimiento preventivo y correctivo de los equipos en tu zona asignada.
- Responder proactivamente ante la diagnosis de averías y reparaciones con el objetivo de conseguir una solución .
- Llevar a cabo las reparaciones asignadas para lograr un funcionamiento continuo.
- Estar en contacto directo con el cliente para establecer una buena relación de trabajo.
- Ser proactivo en la implementación de mejoras y actualizaciones técnicas.
- Asesorar al cliente sobre cómo mejorar el rendimiento de los equipos.
- Cumplir con los estándares de seguridad y medio ambiente establecidos.

Para tener éxito en este puesto, necesitamos:

FORMACIÓN:

- OBLIGATORIO disponer del certificado de mantenedor o alguna de las siguientes titulaciones:
- CFGS Técnico Superior en Mecatrónica Industrial.
- CFGS Técnico Mantenimiento Electromecánico.
- CFGS Técnico Superior en Mantenimiento de Equipo Industrial.
- CFGM Técnico en Instalación y Mantenimiento Electromecánico de Maquinaria y Conducción de Líneas.
- También son válidos los siguientes IMAQ:
- IMAQ 0110 Instalación y mantenimiento de ascensores y otros equipos fijos de elevación y transporte.
- IMAQ 0210 Desarrollo de proyectos de instalaciones de manutención, elevación y transporte.
- IMAQ 0108 Mantenimiento y montaje mecánico de equipo industrial.
- IMAQ 0208 Planificación, Gestión y Realización del mantenimiento y supervisión del montaje de maquinaria, equipo industrial y líneas automatizadas de producción.
- FMEE0208 Montaje y puesta en marcha de bienes de equipo y maquinaria industrial.
- Serán válidas las Ingenierías de espec. Industrial

EXPERIENCIA: preferentemente de al menos 3 años en mantenimiento/montaje de ascensores. En caso de no tener experiencia previa, se exige FP del listado previo (aptdo. Certificac. /Formación).

HERRAMIENTAS : electrónicas y digitales

OTROS:

- Imprescindible carné B en vigor.

¿Te gustaría unirte a una verdadera empresa internacional, impulsada por el talento, que valora la Seguridad, la Ética, la Calidad, la Innovación y las Oportunidades para los Empleados?

Buscamos profesionales comprometidos, cuya prioridad es la seguridad, que se sientan cómodos trabajando en equipos o solos, que sean curiosos y con capacidad adaptativa.

BuildWhatsNext

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
We may recognize our products in famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .

Become a part of the Otis team and help us #Buildwhatsnext!

_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at

Privacy Policy and Terms:

Click on this link ( to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

#J-18808-Ljbffr

📌 Analista Funcional Banking Risk | Gestión Recuperatoria (Sirec) (País Vasco)
🏢 6000 Accenture S.L.
📍 País Vasco