French & Italian-Speaking IT Support Specialist | Málaga
Possibility to work 2 days/week from home
Salary * Gross monthly
Fluent in French and Italian
Locally based in Málaga
Valid NIE and work permit, or an EU passport
Do you want to work in the fashion tech industry and provide top-tier IT support to international retail stores?
Our client is looking for French& Italian-speaking professionals to join their IT Support team in vibrant Malaga
Become part of a dynamic and service-oriented IT hub supporting over 2,000 fashion stores across Europe.
You'll be welcomed with a thorough onboarding, buddy program, and ongoing development in a positive and multicultural work environment.
What will you do?
Provide remote IT support to retail stores across Europe
Troubleshoot hardware, software, applications and incidents
Support retail store systems and POS environments
Handle service requests and incidents following ITIL guidelines
Document solutions and ensure accurate ticket handling
Guide users towards self-service solutions
Act as an advocate for users and their technical needs




Contribute ideas to continuously improve the general IT Service Desk
What are we looking for?
Fluent French, Italian and English
An interest in IT and technology
Basic hardware and software troubleshooting skills
Understanding of basic networking concepts
Strong communication and interpersonal skills
Analytical and solution-oriented mindset
Proactive approach to problem-solving
Comfortable with flexible working hours, including occasional weekends
Previous experience with
POS systems is a plus
, but not essential
What's on offer?
Málaga-based position with 2 days/week from home
Private health insurance after 6 months
25 vacation days + 10 national holidays
€120 voucher to spend on the group's brands
Seasonal employee discounts of 50%+
Office canteen with 70% employer subsidy
Social events and team-building activities
Structured onboarding, buddy programme and ongoing development
International and mu

📌 French & Italian-Speaking It Support Specialist | Málaga (España)
🏢 Worldwiders Recruitment
📍 España