Ubeya is the workforce management platform behind some of the world’s biggest moments. We’re a fast-growing B2B2C SaaS company helping global enterprises and staffing agencies plan, manage, and pay large, dynamic workforces with ease. Our platform is used every single day to keep operations agile, teams empowered, and businesses ready to scale.
Ubeya is the workforce management platform behind some of the world’s biggest moments. We’re a fast-growing B2B2C SaaS company helping integral enterprises and staffing agencies plan, manage, and pay large, dynamic workforces with ease. Our platform is used every single day to keep operations agile, teams empowered, and businesses ready to scale.
The name is inspired by the Japanese concept of the "Great Room", a space where people come together to solve problems and tackle urgent matters. Our team builds technology with real-world impact, tackling complex challenges at scale, and turning ideas into solutions that make a difference for thousands of users worldwide.

In this role, you will be the main touchpoint for our Iberian clients, seamlessly blending technical onboarding/implementation with strategic client relationship management and local market development. You will handle everything from platform setup and user training to spotting regional growth opportunities and ensuring high satisfaction.
If you are a resourceful,



hands-on professional who speaks native Spanish, understands local business dynamics, and enjoys wearing multiple operational and commercial hats—this role is for you.
Native/Fluent Spanish (essential) and professional proficiency in English. Knowledge of Portuguese is an advantage.
Experience: 3+ years in customer success, account management, technical onboarding, or SDR/BDR roles within a SaaS environment.
Communication & Project Management: Excellent organizational skills to manage multiple onboarding projects simultaneously while keeping client communication clear and structured.
Local Market Insight: Prior experience in HR Tech, Workforce Management (WFM), HCM systems, or shift-based operations software is a major advantage.
Guide clients through configuration, workflow mapping, and initial data integration to ensure fast time-to-value.
Build strong, trust-based relationships with local operational managers and business owners. Regional Growth & Sales Support: Cultural Localization: Act as the internal advocate for Iberian clients. Help us understand cultural, legal, and operational nuances in the region to refine our local go-to-market strategy and product features.
Client Enablement & Training: Deliver engaging, tailored training sessions and support resources in Spanish to empower client teams.
#

📌 IT Customer Consultant (Madrid)
🏢 Ubeya
📍 Madrid