About us Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning.
Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning.
We are the world's largest online community for language learning, with 120+ million registered users. We make learning a language easy by combining AI-powered courses with feedback from our general community of native speakers and lesson content designed for real life.
Busuu is part of the global Chegg family. Chegg is the leading student-first connected learning platform and a NYSE listed company.
What Does a Customer Success Manager Do At Busuu
You will be responsible for ensuring our customers' success. Develop and deploy strategies and action plans to improve the client experience, gross/net retention and enable account growth
Identify emerging trends in the local corporate language market and build good awareness of the competitive environment.




3+ years experience in Customer Success/ Client Relationship/ Account Management within a technology business and SaaS environment
~ French and English fluency
~ Ability to interpret then present client data to customers
~ Busuu offers a great Private Health Insurance scheme
Training budget just for you, so you can learn more in your field, attend virtual conferences and events that you find interesting
We like to support our teams with their work-life balance so we offer flexible working hours and hybrid or remote model of working.
Staying connected as a team is very important to us, so we have lots of social activities for you to join such a team lunches, Friday socials, quarterly team, and company events
Let's chat - Quick chat with our recruiter about your experience and the role
Test - You will be asked to prepare presentation and then present it to us in the interview
A video call - 40 min call with the hiring manager on the exercise feedback and the role
We pride ourselves on embracing our differences, whether they're cultural, racial, religious or otherwise.

📌 Customer Success Manager Night S (Comunidad de Madrid)
🏢 Busuu
📍 Comunidad de Madrid