Experience the power of a game-changing career
We're a general technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Experience Specialist in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.
Lead structured follow-up and support calls with prospective customers after they've expressed interest in a product
Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction
Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences
Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams
Ensure all customer interactions align with the quality standards and premium positioning of the brand.
Are bilingual or proficient in Dutch and English
Bring experience in customer service or sales — ideally within the automotive or luxury sectors
Communicate clearly and confidently, especially with executive-level or high-end clientele
Demonstrate a strong interest in the automotive industry and premium products
Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers
Full-time 39 hours/week, permanent contract: Monday - Saturday rotative *
Salary euros gross/year + up to euros gross/year in bonus + private medical insurance
Full paid training on the company and the project you'll be working on
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
📌 Customer Experience Specialist (España)
🏢 Concentrix
📍 España
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