Job Title: Customer Experience Specialist (Italian-speaking) - On-site - Automotive Industry JL01 Job Description
Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as an Customer Experience Specialist in Barcelona (onsite), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.
Career growth and personal development
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
Lead structured follow-up and support calls with prospective customers after they've expressed interest in a product
Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction




Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences
Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams
Ensure all customer interactions align with the quality standards and premium positioning of the brand.
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Are bilingual or proficient in Italian and English
Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies
Bring experience in customer service or sales — ideally within the automotive or luxury sectors
Communicate clearly and confidently, especially with executive-level or high-end clientele
Demonstrate a strong interest in the automotive industry and premium products
Are structured, professional, and discreet in handling sensitive topics like

📌 Customer Experience Specialist (España)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 España