Fashion Support Consultant (French-speaking) - On-site KL01
Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Fashion Support Consultant (On-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.
Career growth and personal development
This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Fashion Support Consultant on our team, you will:




Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users' demands
Log call details onto call management systems and provide response and resolution within SLA
Maintain service and product knowledge and expertise associated with applications specific to individual customers
Ensure contractual SLA is maintained
Concentrix is a great match if you:
Are proficient or bilingual in French and advanced in English
Have good disposition to work in a customer service environment
Have customer care skills – ability to listen to and understand the customers' need
Can take ownership of, and progress calls to resolution or to escalat call to resolution
It will be a plus if you have:
Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
What's in it for you
Full-time 39 hours/week temporary contract: Monday to Friday from 09

📌 Fashion Support Consultant (España)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 España