Remote Support Engineer - (English speaking) - Hybrid - High Tech - HD01
Experience the Power of a Game-Changing Career
We are a global leader in technology and services, powering the brands of the future.
Across more than 70 countries, we support some of the world's most well-known companies — the ones you use every day — helping them transform their businesses through cutting-edge technology and integrated solutions.
As a Remote Support Engineer based on-site in Barcelona, you'll become part of a dynamic team of game-changers shaping the future of integral brands.
Career Growth and Personal Development
You'll benefit from comprehensive training, access to the latest technologies, and ongoing support to help you succeed and grow.
Provide expert support on industrial 3D printers
Remotely resolve hardware and/or software technical issues and application problems for our customers
SW (CRM) to ensure proper handover to field, product/case history tracking and reporting
Assist Care Center Agents and Customers on subjects such as product features, specifications,



parts info and compatibility, maintenance routines, educational programs and technical aspects in general, based on customer entitlement
A native or proficient level of English
Strong technical background with bachelor's degree in Science/Engineering - preferably Mechanical, Industrial or Electrical Engineering - or equivalent
It will be a plus if you have:
Experience in a customer facing role (onsite support, remote support or similar)
Experience in Graphics Arts products and related technologies
Ability to follow and read electrical / electronic diagrams
Experience in Additive Manufacturing technology, 3D Modeling Software - Magics (Materialize) and NetFabb (Autodesk) and/or 3D printing workflows
We'll do our best to match you with the right job, whether it's this or another role.
What's in it for you
Full time 39 hours/week permanent contract
Shift schedule: Monday to Friday 12:00 to 21:00
Salary package: base

📌 Remote Support Engineer (España)
🏢 Concentrix
📍 España