We are hiring Dutch Customer Service Advisors
As part of the development of our activity, ADM Value Barcelona is looking for native Dutch speakers to join a dedicated customer service team for the loyalty programme of a major international airline.
No sales — just customer service
Barcelona Poblenou | Hybrid Tasks As a Dutch Customer Service Advisor, you will be the main point of contact for members of the airline's loyalty programme.
Handling and resolving enquiries related to bookings, customer accounts and loyalty programme services.
Ensuring a high-quality customer experience and contributing to member satisfaction.
Recording and updating customer information in CRM tools.
Contributing to the continuous improvement of service quality.
Requirements We are looking for someone with an excellent customer service mindset and strong communication skills.
A native Dutch speaker with an excellent level of Dutch, both written and spoken.
Comfortable using computer systems and digital tools.




Able to communicate in English at a professional level.
Previous experience in customer service, tourism, hospitality, aviation or contact centres is a plus.
Benefits Permanent contract (CDI).
Full-time position – 39 hours per week.
Availability from Monday to Sunday.
Two days off per week according to the work schedule.
Initial training and full support during your onboarding.
The opportunity to develop your customer service and professional skills.
If you are a native Dutch speaker and would like to join our international team in Barcelona, apply now and become part of ADM Value Barcelona
"For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics."

📌 Dutch Customer Service Advisor (España)
🏢 Adm Value Barcelona
📍 España