Job Title: Fashion Support Consultant (German-speaking) - On-site KL01Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team?
We're a general technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.As a Fashion Support Consultant on our team, you will:Handle incoming customers contacts (via telephone, email, chat or other automated alerts)



and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintainedYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
Concentrix is a great match if you:Are proficient or bilingual in German and advanced in EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take ownership of, and progress calls to resolution or to elevate call to resolutionIt will be a plus if you have:Windows/MS Office/ internet configurationWhat's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.
Full-time 39 hours/week temporary contract: rotative Monday to Friday between 9:*Salary *,9 euros gross/year + up to euros gross/year in bonusCentral location in BarcelonaFull paid training on

📌 Fashion Stylist (España)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 España