Job TitleFashion Support Consultant (Spanish-speaking) - On-site - Fashion Industry MS01Job DescriptionExperience the power of a game-changing career.
Want to be part of an innovative and growing team?
We're a integral technology and services leader that powers the brands of the future.
We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the Fashion industry.Career growth and personal development this is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleTake incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts)



and solve users' demands.Log call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEscalate potential service issues initially with Mentor.Your qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Are bilingual or proficient in Spanish and advanced in EnglishHave working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configurationHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needsCan take ownership of, and progress calls to resolution or to elevate call to resolutionDon't meet every r

📌 Fashion Support Consultant (España)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 España