Job Title: Customer Service Representative (Italian - Speaking) - On Site AM03Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team?
We're a general technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.
Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this role- Handle incoming customers contacts (via telephone, email, chat or other automated alerts)



and solve users' demands- Log call details onto call management systems and provide response and resolution within SLA- Maintain service and product knowledge and expertise associated with applications specific to individual customers- Ensure contractual SLA is maintainedYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
Concentrix is a great match if you:- Are proficient or bilingual in Italian and advanced in English- Have good disposition to work in a customer service environment- Have customer care skills – ability to listen to and understand the customers' need- Can take ownership of, and progress calls to resolution or to escape call to resolutionWhat's in it for you- Full-time 39 hours/week contract: Monday to Friday from 9:00 to 18:00- Fixed Term contract- Salary ,94 euros gross/year + up to euros gross/year in bonus- Central location in Barcelona- Full paid train

📌 Customer Service Representative-Italian with English (España)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 España