Job TitleCustomer Service Representative (German - speaking) Remote - Sports Clothing Industry PM01Ready to ditch the ordinary and embrace the extraordinary?
We're a general technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (remote) you will be part of our team of game?changers who are powering the brands of the future.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.
We'll give you all the training, cutting?edge technologies, and the continuing support you'll need to succeed.What You Will Do In This RoleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.Take incoming customer calls (via telephone, email, voicemail, pager,



or other automated alerts) and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customers.Your QualificationsWe embrace our game?changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix Is a Great Match If YouAre proficient or bilingual in German plus an advanced level EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take ownership of, and progress calls to resolution or to escape call to resolutionIt Will Be a Plus If You HaveHave working knowledge of IT Platform, equip

📌 Customer Service Representative (España)
🏢 Concentrix
📍 España