Job Title: Customer Experience Specialist (French-speaking) - On-site - Automotive Industry JL01
Experience the power of a game-changing career. We're a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as an Customer Experience Specialist (on-site), you will be part of our team of game?changers who are powering the brands of the future in the Automotive industry.
Career growth and personal development
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
As an Customer Experience Specialist on our team, you will:
Lead structured follow-up and support calls with prospective customers after they've expressed interest in a product
Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction
Reinforce brand value while identifying customer concerns or hesitations,



especially around pricing and product preferences
Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams
Ensure all customer interactions align with the quality standards and premium positioning of the brand.
We embrace our game?Are bilingual or proficient in French and English
Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies
Bring experience in customer service or sales — ideally within the automotive or luxury sectors
Communicate clearly and confidently, especially with executive?level or high?Demonstrate a strong interest in the automotive industry and premium products
Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyo

📌 Customer Experience Specialist (España)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 España