Italian Speaking Customer Service Agent For Singapore AirlinesAbout Mercier Consultancy GroupMercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations. We pride ourselves on delivering bespoke career opportunities, consistently setting the gold standard for those seeking international roles and professional growth.

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Job OverviewWe are currently sourcing candidates for a prestigious Italian Speaking Customer Service Agent For Singapore Airlines position in Greece. This is a unique opportunity to join the aviation industry, providing world-class support for one of the world's most awarded airlines, all while enjoying the vibrant lifestyle of Athens.
Key Responsibilities
- Deliver exceptional customer service support to Singapore Airlines passengers in the Italian language.
- Assist travelers with flight bookings, modifications, cancellations,



and complex itinerary management.
- Maintain a deep understanding of aviation industry regulations and airline-specific policies to ensure seamless service.
- Effectively resolve passenger inquiries regarding baggage, loyalty programs, and special travel requirements.
- Act as a brand ambassador for Singapore Airlines, ensuring every interaction reflects their reputation for excellence.
- Collaborate with internal departments to manage flight-related documentation and passenger databases.
- Participate in regular training sessions to stay updated on aviation security and service standards.

Requirements
- Native or fluent Italian (spoken and written) for high-quality customer engagement.
- Valid EU passport (mandatory) to facilitate your transition to our jobs in Greece.
- Excellent communication and problem-solving skills, preferably within the aviation or travel industry.
- A strong desire to re

📌 Italian Speaking Customer Agent For Singapore Airlines (Málaga)
🏢 Mercier Consultancy Group
📍 Málaga