Responsibilities * Manage the warranty of BS New Projects in the Spain and Italy area. * Ensure that customers are provided with the highest levels of service in regards to the warranties on products and services. * Provide customer service, managing and tracking warranties, monitoring and evaluating warranty claims, and working with suppliers and vendors to resolve customer warranty issues. * Work with management to develop and implement strategies for improving customer service in regards to warranties. Requirements * University degree in Engineering preferred, or equivalent technical background. * Experience in warranty management within an industrial or technical environment. * Strong process-oriented mindset with the ability to standardize and improve workflows.



* Problem-solving and analytical skills with a structured approach. * Good organizational skills and ability to manage multiple priorities. * Customer service orientation and focus on quality of execution. * Strong communication and interpersonal skills. * Ability to work independently and in cross-functional teams. * High attention to detail and accuracy in data and reporting. * Ability to anticipate issues and proactively propose solutions. * Proficiency in common business software (Excel/ERP tools is a plus). * Fluent in Spanish or Italian, and English.

📌 Warranty Manager (Madrid)
🏢 Jobtailor
📍 Madrid