Responsibilities * Conduct outbound calls to clarify or request customer documentation. * Guide customers through submission and verification procedures with clarity and professionalism. * Collaborate with internal teams to resolve documentation issues. * Provide feedback on recurring challenges and contribute to process improvements. Requirements * Strong attention to detail and the ability to handle sensitive information responsibly. * Excellent communication skills in Dutch and English (native or near-native level). * Ability to work independently as well as part of a team. * Familiarity with regulatory environments or documentation processes is a plus. * Commercial insights and ability to convince customers and key stakeholders about the necessity of keeping documentation up to date. * Strong communication and multitasking skills. * Comfortable working with computer systems and various software applications. * Experience with compliance or documentation processes is a plus.

📌 Outbound Customer Service Advisor, Dutch (Comunidad Valenciana)
🏢 Jobtailor
📍 Comunidad Valenciana