Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.
About this job:
Purpose of the role:
The Salesforce Marketing Consultant is responsible for developing, implementing, and optimizing digital marketing and customer engagement initiatives across inbound and outbound channels. The role combines strong CRM and marketing automation expertise with support for content workflows and cross-functional collaboration with brand, creative, and operational teams.
The idóneo candidate understands both the functional and technical aspects of Salesforce Marketing Cloud (SFMC) and enjoys working at the intersection of marketing execution, customer data, and content readiness.
The candidate also acts as a backup Ops Manager to cover the US time zone.

Location: Germany, Netherlands, France, Spain, Italy, Portugal, Switzerland, Belgium, Sweden, Denmark, Norway, Finland, Ireland, Poland, Austria, Czech Republic, Romania,



Hungary, Greece

How you'll make an impact:
• Act as the main Salesforce point of contact for the client: run requirement sessions, demo solutions, gather feedback, and manage a steady backlog of enhancements and support tickets;
• Design and build Service Cloud processes: case management, queues, assignment and routing, SLAs/entitlements, Email-to-Case, and customer notifications;
• Own the customer support portal on Experience Cloud: self-registration, login, branding, page layouts, and case visibility for portal users;
• Build and maintain custom applications on the platform, including data model, screen flows, record-triggered flows, history tracking, and reporting;
• Design and run integrations with third-party tools (e.g., PagerDuty, Jira, Slack, marketing automation) using Connected Apps, OAuth, and REST APIs;
• Support quote-to-cash processes: advise on CPQ / Revenue Cloud set

📌 Senior Salesforce Business Analyst- CPQ (España)
🏢 Customertimes
📍 España