Your positionAs GSS Regional Business Partner, you will play a central role in connecting our Global Shared Services (GSS) teams with regional business operations. Acting as a focal point for both sides, you’ll oversee performance, foster collaboration, and ensure a unified "One Team" approach across Shared Services and the business. By driving operational excellence, process stabilization, and stakeholder satisfaction, you will directly contribute to RHI Magnesita’s efficiency and continuous improvement journey.Managing the performance of external service partners in collaboration with global GSS teams and ensuring strong local business alignmentBuilding a collaborative bridge between business and shared services while embedding a "One Team Approach" mindsetServing as key contact for escalations from the business and shared services per the established escalation matrixReviewing and signing off shared services KPIs/SLAs while ensuring timely issue resolution and performance improvementMonitoring internal control results, driving corrective measures and supporting continuous process improvement at the regional levelHybridOviedo | Full timeYour positionAs GSS Regional Business Partner, you will play a central role in connecting our Integral Shared Services (GSS) teams with regional business operations. Acting as a focal point for both sides, you’ll oversee performance, foster collaboration, and ensure a unified "One Team" approach across Shared Services and the business. By driving operational excellence, process stabilization, and stakeholder satisfaction,



you will directly contribute to RHI Magnesita’s efficiency and continuous improvement journey.Your tasksManaging the performance of external service partners in collaboration with global GSS teams and ensuring strong local business alignmentBuilding a collaborative bridge between business and shared services while embedding a "One Team Approach" mindsetServing as key contact for escalations from the business and shared services per the established escalation matrixReviewing and signing off shared services KPIs/SLAs while ensuring timely issue resolution and performance improvementMonitoring internal control results, driving corrective measures and supporting continuous process improvement at the regional levelYour profileBachelor’s or Master’s degree in Business Administration, Finance, or a related fieldSeveral years of professional experience in shared services, business partnering, or operational performance managementProven skills in stakeholder management, service governance, and cross-functional collaborationStrong analytical thinking with the ability to interpret performance metrics and drive improvementExcellent communication, influencing,



and problem-solving skills in an international contextLanguages:English – fluentOur offerWe offer a competitive salary package that reflects your qualifications and experience and aligns with current market values.Stability:Permanent contractFlexibility:Flexible working hours for a perfect work-life balance and the possibility of up to 50% home officeDevelopmentIn-house training programs and unlimited access to LinkedIn LearningHealthPrivate medical insurancePlusMeal allowanceIn addition to these local benefits for Oviedo, we also offer you many global benefits.At RHI Magnesita, everyone is welcome!We embrace diversity in all forms and evaluate applications solely based on qualifications and experience. If you share our passion for shaping tomorrow’s world, we’d love to hear from you, even if you don’t meet all the requirements. We also actively encourage individuals with disabilities to submit their application.Do you have more questions?Nina MissethonHead of Talent Acquisition – Europe & CISE-Mail: [email protected] RHI MagnesitaAs the global leader in refractories, we supply advanced products, technologies and services essential for high-temperature industrial processes in sectors such as steel, cement, and glass. With around 20,000 employees and production sites across the globe, we are committed to fostering innovation, sustainability, and market leadership. By leading the industry in reducing emissions and supporting our customers' transitions to greener solutions, we are shaping tomorrow’s world.Find Out More HereWebsite, LinkedIn, Facebook, Instagram, YouTube#J-18808-Ljbffr

📌 Gss Regional Business Partner (All Genders) (Madrid)
🏢 RHI Magnesita
📍 Madrid